Frequently Asked Questions
Find answers to common questions about emergency preparedness, our products, and shopping with East Coast Readiness.
Products & Preparedness
How long does freeze dried food last?
Most freeze dried food from quality brands has a shelf life of 25-30 years when stored properly in cool, dry conditions. Once opened, freeze dried food should be consumed within 1-2 weeks for best quality. Our products include detailed storage instructions and expiration information.
What should be in a 72-hour emergency kit?
A complete 72-hour emergency kit should include: water (1 gallon per person per day), non-perishable food, first aid supplies, flashlight and extra batteries, battery-powered or hand crank radio, dust masks, plastic sheeting and duct tape, moist towelettes and garbage bags, wrench or pliers, manual can opener, local maps, cell phone chargers, and important documents. We offer pre-built 72-hour kits or can help you build a custom one.
What is the difference between freeze dried food and MREs?
Freeze dried food has water removed and typically lasts 25+ years, is lightweight, and requires adding water to prepare. MREs (Meals Ready to Eat) are fully prepared wet-pack meals that last 5-7 years and can be eaten without preparation. Freeze dried food is better for long-term storage while MREs are convenient for immediate use.
What should I include in a bug out bag?
Essential bug out bag items include: water and water filtration, 3-day food supply, shelter (tent/tarp), sleeping bag, fire starting tools, first aid kit, knife/multi-tool, flashlight, navigation tools, cordage, clothing layers, cash, copies of important documents, and personal medications. We carry complete bug out bags and individual components.
How much emergency food should I store?
We recommend starting with at least a 72-hour supply per person, then building up to 2 weeks, 1 month, and eventually 3-6 months of food storage. Consider your household size, dietary needs, and storage space. Our team can help you create a food storage plan that fits your goals and budget.
Location & Pickup
Where can I buy freeze dried food near Charlottesville?
East Coast Readiness serves the Charlottesville and Central Virginia area with a wide selection of freeze dried food, including brands like Mountain House, ReadyWise, and Augason Farms. Order online and pick up at our Troy, VA location.
Do you offer local pickup in the Charlottesville area?
Yes! We are a pickup-only store serving customers in Charlottesville, Troy, and the surrounding Central Virginia area. Simply place your order online and pick it up at our Troy, VA location. Contact us to arrange your pickup time.
What areas do you serve?
We serve the Central Virginia region with local pickup from our Troy, VA location. Our service area includes Charlottesville, Albemarle County, Fluvanna County, Louisa County, Greene County, Nelson County, and surrounding areas.
Do you have a physical store I can visit?
We operate primarily online with local pickup available in Troy, VA (near Charlottesville). Contact us to schedule a pickup or to discuss your preparedness needs. We're happy to meet with customers and help you find the right supplies for your situation.
Training & Workshops
Do you offer survival training classes in Central Virginia?
Yes! We host regular workshops and training sessions covering topics like emergency preparedness planning, first aid, wilderness survival, food preservation, and more. Check our Events page for upcoming classes in the Charlottesville and Central Virginia area.
Can you host a preparedness workshop for our group?
We offer private workshops for businesses, community groups, churches, and organizations throughout Central Virginia. Topics can be customized to your group's needs. Contact us to discuss hosting a preparedness workshop for your organization.
Shopping & Orders
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover) as well as debit cards. Payment is processed securely through our website.
What is your return policy?
We want you to be completely satisfied with your purchase. Unopened items in original condition can be returned within 30 days for a full refund. Food items must be unopened and within expiration date. See our Returns page for complete details.
How quickly can I pick up my order?
Most orders are ready for pickup within 1-2 business days. Contact us to confirm availability and schedule your pickup time at our Troy, VA location.
Still Have Questions?
Can't find the answer you're looking for? Our team is here to help with your emergency preparedness questions.
Contact Us