Privacy Policy
Last updated: November 2024
East Coast Readiness ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly to us when you:
- Create an account or place an order
- Subscribe to our newsletter
- Contact us with questions or feedback
- Register for events or workshops
This information may include your name, email address, phone number, address, and payment information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Device information (browser type, operating system)
- IP address
- Pages viewed and time spent on our site
- Referring website or source
This information helps us improve our website and provide a better experience.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and pickup notifications
- Respond to your questions and requests
- Send promotional emails (if you've opted in)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers: Companies that help us process payments and provide customer service
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings, but disabling cookies may limit some website functionality.
Data Security
We implement appropriate security measures to protect your personal information. Payment information is encrypted and processed securely. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
To exercise these rights, please contact us at the information below.
Email Communications
If you subscribe to our newsletter, you can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly. Note that you may still receive transactional emails related to your orders.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
East Coast Readiness
3802 Snow Hill Lane
Troy, VA 22974
Email: hello@eastcoastreadiness.com
Phone: (540) 500-9943
